Privacy Policy

We comply with the Act on the Protection of Personal Information and related laws and regulations, handle personal information appropriately, and continuously improve our management and protection standards.

1. We establish internal rules for handling personal information and ensure that officers, employees, and other staff understand proper management, protection, and handling.
2. When using personal information, we specify the purpose of use and do not use it for other purposes without the individual's consent.
3. To prevent loss, leakage, alteration, and similar risks, we implement security measures including prevention of unauthorized access.
4. Except where the individual has consented, where required by law, or where disclosure is necessary within the scope of outsourcing, we do not disclose or provide personal information to third parties.
5. When providing personal information to contractors, we limit use to the specified purposes and supervise them appropriately.

We use personal information for the following purposes in the course of our business.

Source

Purpose of use

Customers who contact us

Responding to and following up on inquiries; guidance on product selection and installation; information about products and services (email, direct mail, etc.)

Business partners

Performing and communicating about sales, quotations, delivery, maintenance, and related transactions; product and service information

Job applicants

Recruitment screening and related communications

Website visitors

Website maintenance, incident response, and understanding usage

Where we obtain individual consent separately, we may use personal information within the scope of that consent.

Except where restricted by law, we may provide or disclose personal information to third parties in the following cases.

• Where the individual has consented
• Where necessary to comply with legal or regulatory obligations
• Where necessary to protect a person's life, body, or property

We retain personal information for the period necessary to achieve the specified purposes of use, and delete it promptly thereafter.

Providing personal information to us is generally voluntary; individuals are not obligated to provide it. However, if information is not provided or is incomplete, we may be unable to respond to inquiries, prepare quotations, conduct recruitment screening, or otherwise fulfill the request.

By providing personal information through forms such as our contact form, you are deemed to have agreed to this policy. You may withdraw consent at any time by contacting us at the address below. Withdrawal does not affect the validity of processing carried out before withdrawal.

Individuals may request notification of the purpose of use, disclosure, correction, addition or deletion of registered personal information, and suspension of use or erasure by contacting us below. To prevent unauthorized access by others, we may verify identity.

For inquiries about our handling of personal information, please contact us below.

Sawa Trading Inc.
Headquarters 2-17-1 Tsudayamates, Hirakata-shi, Osaka 573-0128, Japan
TEL 06-6955-9100(Hours: weekdays 10:00–17:00 / closed Saturdays, Sundays, national holidays, and year-end/New Year)
Contact form

Access logs

For website maintenance, incident response, and understanding usage, we may record visitor information as access logs. This may include domain names, IP addresses, browser types, and access times. As a rule, we do not use this information to identify individuals.

Cookies

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See our Cookie Policy for details